Shipping and Delivery Policy

Shipping Policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Local Delivery

If you offer local delivery or in-store pickup to customers in your area, you can dedicate a section of your shipping policy page to explain the process or create a separate shipping page specifically for local customers. 

Deliveries are made from 9:00am to 6:00pm on Weekdays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

Instore Pickup

You can skip the shipping fees with free local pickup at 23 K&L Lebuh Pantai,10300 Penang

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within Monday to Friday business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9:00am - 6:00pm on [available days of the week]. Please have your order confirmation email with you when you come.